Privacy Policy

This website is operated and controlled by Culture and Sport Glasgow (Museums). Glasgow Museums is programmed and managed by Culture and Sport Glasgow on behalf of Glasgow City Council.

Culture and Sport Glasgow is registered in Scotland No SC313851 with its registered office at 20 Trongate, Glasgow G1 5ES. Culture and Sport Glasgow is a company limited by guarantee and is registered as a charity (No SCO37844) with the Office of the Scottish Charity Regulator.

Glasgow Museums Retail Outlets are managed by Culture and Sport Glasgow (Trading) CIC on behalf of Glasgow City Council.

Culture and Sport Glasgow (Trading) CIC is registered in Scotland No SC313850 with its registered office at 20 Trongate, Glasgow  G1 5ES.

You can read our Data Protection Statement on Culture and Sport Glasgow's website.

The site does not automatically capture or store personal information, other than logging the user's IP address and session info such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics which Glasgow Museums uses to evaluate use of the site.

Cookies
We only use cookies on this site to remember any settings for font size or contrast you may make, and for the collection of web statistics.

Use of personal information for enquiries and feedback
If you make an enquiry to Glasgow Museums, either through the online feedback form or via the email address, you will be asked to provide some limited personal information. This information will be restricted to details which may help us provide better services to you through the website. By providing this information you consent to Culture and Sport Glasgow  (Museums) using these details to help provide you with services or answers to queries, as appropriate. 

Comments may be submitted without providing personal details - we will not, however, be able to respond to you unless you provide a means of contact. You do not need to provide us with personal information simply to browse the site.

Culture and Sport Glasgow does not sell or rent your personal information to third parties.

If you are aged 12 or under, please get your parent or guardian’s permission before you provide personal information through this website.

The information provided on this website is believed to be accurate at the time of writing but Culture and Sport Glasgow (Museums) accepts no liability for the contents, and anyone relying on these contents does so at their own risk. Nothing on this website is to be construed as binding Culture and Sport Glasgow (Museums) or constituting an offer on behalf of Culture and Sport Glasgow (Museums).

This privacy policy only covers the Culture and Sport (Museums) website at www.glasgowmuseums.com. Links within this site to other websites are not covered by this policy and individuals should check the terms of the privacy policy of those other sites for their terms. Culture and Sport Glasgow (Museums) is not responsible for the content of external websites.

Any changes to this Privacy Policy will be posted on this website. 

Summary of terms used

Browser
Used to locate and display web pages via a software application. The most popular ones are Microsoft Internet Explorer and Netscape Navigator. 

Cookie
Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name the next time they visit the site. A site using cookies will usually invite you to provide personal information such as your name, email address and interests.

IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another, and that the messages are understood.

IP address
If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9 

Web server
Delivers (serves up) web pages to your computer.

Disclaimer
Culture and Sport Glasgow (Museums) makes no warranties, representations or undertakings about: any of the content of this website (including, without limitation, the quality, accuracy, completeness or fitness for any particular purpose of such content); or any content of any other website referred to or accessed by hypertext link through this website (‘third party site’).

See also our Copyright Policy and our User Statement.