Access

Access information
Glasgow Museums is committed to increasing access both to museums and to collections. Below is a range of information related to physical access to the Burrell Collection. You can find out about web access from our Accessibility page. If you have any comments to make about any of the services we provide, or the work we do, please use our Feedback form.

Opening times and travel information can be found on our Visiting Us section.

Main entrance
The Burrell Collection is in Pollok Country Park. The nearest main road to the park is Pollokshaws Road. It takes about ten to fifteen minutes to walk to the Burrell Collection from the entrance to the park, and there are a number of sign posts along the way. A courtesy bus runs half-hourly from a bus stop just inside the entrance to the park and takes you to both the Burrell Collection and Pollok House. The bus is run by Glasgow City Council and is wheelchair accessible.

Reception
The reception desk is on your right hand side after you enter the building through two sets of swing doors.

Floor plans and gallery guides
A gallery guide to the Burrell Collection is available from the reception desk.

Large print
Large print versions of the Visit Glasgow Museums leaflet are available from the reception desk.

Parking
Pay and display car and coach parking is available.

Disabled parking
A number of disabled parking bays are available in the car park, and blue badge holders can park for free in any parking bay within the car park.

Wheelchair access
The Burrell Collection has full accessibility to gallery, café and restaurant areas for wheelchair users.

Wheelchairs
There are six wheelchairs available for visitors to use, please ask at reception.

Lifts
There is one lift for public use, and it is located opposite the stairs which lead down to the café and restaurant. If you need to use the lift to reach the Picture Gallery on the mezzanine floor, please ask at reception.

Call buttons for the lift are on the left of the lift doors at each level. Control buttons on the inside of the lift are on the left as you enter the lift. The top button is an emergency button and is linked to an intercom. The buttons below the emergency button are: top left for up; bottom left for down; top right to open doors; bottom right to close doors.

Toilets and accessible toilets
There are two sets of public toilets in the Burrell Collection. One is located within the area between the two sets of double doors as you enter the building, with the ladies on the right and gents on the left. Both toilets include an accessible toilet.

The other set of toilets are in the café and restaurant area. From the bottom of the stairs in the café and restaurant area, turn right and walk to end of passage. The first toilet is ladies, the second is gents.

Café and restaurant
To get to the café and restaurant, enter by main entrance through two sets of double swing doors, turn right after reception desk and shop. Follow passage until you come to stairs on right hand side, or the lift which is behind you as you face the stairs. The café and restaurant are on the next floor down. To use the café, go to the left to the counter. To use the restaurant, please wait to be seated.

Audio cassette tours and descriptions
An audio cassette tour is available from the reception desk.

Object handling
There are tactile and audio descriptions of some of the objects on display, and these have been provided by The Living Paintings Trust, please ask at reception. Some objects can be touched, but you must wear the latex gloves which are available from the reception desk.

British Sign Language
A member of staff may be available to communicate in British Sign Language. Please contact a member of staff at the reception desk.

First aid
A first aid room is available and is located next to the restaurant. Please notify a member of staff if you or another visitor need first aid treatment.

Shop
The shop is located to the right of the reception desk after entering by the main entrance through two sets of double swing doors.

Research facilities
Research facilities are available but must be booked in advance. Please phone Simon Eccles, Senior Curator, on 0141 287 2594.

Baby change
Baby change facilities are available in all public toilets (both male and female).

Breastfeeding
The Burrell Collection displays a Breastfeeding Welcome sign. A private area for breastfeeding is available on request. Please ask at reception. Find out more about breastfeeding in Scotland: www.breastfeed.scot.nhs.uk/

Baby feeding
Hot water is available from the restaurant for heating milk and food for babies and young children.

Guided tours
Guided tours of the Burrell Collection are available. Two tours are scheduled each day, one in the morning and one in the afternoon, but please note that times vary. The Burrell Guides are trained volunteers. Please check a tour has not been cancelled by phoning the Burrell Enquiry Desk on the day of your visit. Telephone 0141 287 2550.

Guide and assistance dogs
Guide and assistance dogs are welcome at the Burrell Collection, and water for guides will be provided is you ask at reception desk.

Personal luggage and hand luggage
Left luggage facilities may be available on an informal basis, but this is dependent on circumstances. Please telephone the museum before your visit: 0141 287 2550.

Prams and buggies
The Burrell Collection is accessible to prams and buggies, and there are no restrictions on prams and buggies in the Burrell Collection.

Photography/drawing/video recording
A form to request permission to draw, photograph and make video recordings in Glasgow Museums stores and galleries for personal use is available from all our museums and must be completed before undertaking any of the above. Photography, without the use of tripods, is usually permitted. But due to the sensitive nature of many of our exhibits, and the possible damaging effects of flash photography, permission must be sought before hand.

Commercial photography
Commercial photography requests should be addressed to Glasgow Museums Photo Library:

Photo Library, Glasgow Museums, The Burrell Collection, Pollok Country Park, 2060 Pollokshaws Road, Glasgow G43 1AT, Scotland. Phone +44 (0) 141 287 2595, fax +44 (0) 141 287 2585, email photolibrary@cls.glasgow.gov.uk

Also, please see our copyright statement.

DisabledGo
More access related information is available from DisabledGo.

Glasgow Museums reserves the right, at its sole discretion, to vary or alter these conditions without prior notice.

For further information, please contact:

The Burrell Collection
Pollok Country Park
2060 Pollokshaws Road
Glasgow
G43 1AT
Phone 0141 287 2550
Text phone 0141 287 0047
Fax 0141 287 2597.